Frequently Asked Questions
Everything you need to know about our premium artificial plants and flowers.
How realistic do the artificial plants look?
Our products are crafted using high-quality silks, real-touch polymers, and natural wood stems to ensure they are indistinguishable from live plants. Many of our items are botanically accurate and designed to mimic the texture and color gradients of nature.
Can I use these artificial plants outdoors?
While many of our products are designed for indoor use, we offer a specific 'UV-Resistant' range that is treated to withstand sunlight and prevent fading when placed in gardens, patios, or window boxes.
How do I clean and maintain my faux foliage?
Maintenance is minimal. We recommend dusting the leaves occasionally with a soft cloth or using a specialized silk plant cleaning spray. Avoid using harsh chemicals or submerging the plants in water.
What are your shipping costs and delivery times?
We offer standard and express shipping options. Most orders are processed within 24 hours and delivered within 3-5 business days. Shipping is free on all orders over $75.
What is your return policy if I am not satisfied?
We offer a 30-day 'no-quibble' return policy. If your item doesn't fit your space as expected, you can return it in its original packaging for a full refund or exchange.
Do the plants come with the decorative pots shown in photos?
Most of our plants arrive in a standard black plastic 'starter pot' designed to provide stability. This allows you to easily place them into a decorative planter of your choice to match your home decor.